Due to Covid related disruptions in our lifestyles, orders will only ship on Saturdays until the end of the year.
We plan to resume normal operations in January or February of 2021.
If for any reason you'd like to return or exchange a product, let us know via hello@co-kan.co within 90 days of receipt! After refunding, we'll also venmo or paypal you an additional 25% of your purchase value (up to $50) as thanks for trying us out! We'll send you a label free of charge, don't buy one yourself!
If you're not sure if you're eligible, write in anyway! We might be able to help or direct you to somebody who can! Even if you're past the 90 day limit, just write in and we'll see what we can do! Like, we just want you to be happy. We're simple people. Seriously.
It's not a stretch! After discounts and before tax, if your order is valued at $35 or more - it ships free to any destination within the United States!
Small orders are expensive for us to fulfill, so we ask for a $5.95 shipping charge on orders under $35.
Quick! We ship out of Sacramento, California, and we only ship via USPS 2-3 day service for all domestic customers - no ground, ever.
If you place your order by 8am PST, we'll dispatch it same day - meaning that you can expect to receive your order within 3 business days! If you live in the non-continental US, add another day.